- Help Center
- What countries do you deliver?
- Why did LUMI charge me automatically?
- What is included in my LUMI membership?
- What happens if an item in my order is out of stock?
- What countries do you deliver?
- Shipping, Delivery and Returns
- Payments & Billing Info
- My order is delayed. What should I do?
- My email is already registered. What does it mean?
- Membership Policy
- If I cancel my membership, do I lose access right away?
- I forgot my password. What should I do?
- How to request a refund from LUMI?
- How to place an order on LUMI?
- How to log in to the LUMI App
- How to cancel your LUMI subscription?
- How to cancel your LUMI membership?
- How often will I be charged for my membership plan?
- How long should I wait for a LUMI refund?
- How do I unsubscribe from emails?
- How do I get return instructions?
- How do I delete my account?
- How do I contact LUMI customer support?
- How do I change my password?
- How do I change my email address?
- How can I track my order?
- How can I return an item that doesn’t fit?
- How can I get a refund?
- How can I check my membership status?
- Frequently Asked Questions
- Do I need to pay for return shipping?
- Do I have to pay for delivery service?
- Can I use LUMI without iOS?
- Can I change or cancel my order after placing it?
- I can’t login. What should I do?
What countries do you deliver?
We currently deliver to the USA and Canada. We're working hard to expand our shipping network and add more countries soon