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  • Shipping, Delivery and Returns
  • What countries do you deliver?
  • Shipping, Delivery and Returns
    • How to place an order on LUMI?
    • Can I change or cancel my order after placing it?
    • Do I have to pay for delivery service?
    • My order is delayed. What should I do?
    • How can I track my order?
    • What happens if an item in my order is out of stock?
    • How can I return an item that doesn’t fit?
    • How do I get return instructions?
    • Do I need to pay for return shipping?
    • What countries do you deliver?
  • Payments & Billing Info
    • How long should I wait for a LUMI refund?
    • Why did LUMI charge me automatically?
    • How can I get a refund?
    • How to request a refund from LUMI?
  • Frequently Asked Questions
    • I can’t login. What should I do?
    • Can I use LUMI without iOS?
    • How to log in to the LUMI App
    • How do I contact LUMI customer support?
    • I forgot my password. What should I do?
    • How do I change my password?
    • My email is already registered. What does it mean?
    • How do I change my email address?
    • How do I unsubscribe from emails?
    • How do I delete my account?
  • Membership Policy
    • If I cancel my membership, do I lose access right away?
    • What is included in my LUMI membership?
    • How can I check my membership status?
    • How often will I be charged for my membership plan?
    • How to cancel your LUMI membership?
    • How to cancel your LUMI subscription?

What countries do you deliver?

We currently deliver to the USA and Canada. We're working hard to expand our shipping network and add more countries soon

Related articles

  • How to place an order on LUMI?
  • Can I change or cancel my order after placing it?
  • Do I have to pay for delivery service?
  • My order is delayed. What should I do?
  • How can I track my order?
  • What happens if an item in my order is out of stock?
  • How can I return an item that doesn’t fit?
  • How do I get return instructions?
  • Do I need to pay for return shipping?

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Suite 300, Las Vegas, United States Evertech INCcustomer.care@lumi-app.co+1-844-701-1660