Frequently Asked Questions
This section covers the most common questions asked by LUMI users. Here you can find quick answers about logging in, resetting your password, unsubscribing from emails, contacting support, and managing your account.
These articles are designed to help you resolve issues quickly and continue your styling journey without interruptions.
Related articles
- Can I use LUMI without IOS?
- How to Cancel Your Subscription & LUMI Refund Policy
- How do I unsubscribe from emails?
- I can’t login. What should I do?
- How to log in to the LUMI App
- How do I change my password?
- How do I change my email address?
- How do I contact LUMI customer support?
- I forgot my password. What should I do?
- My email is already registered. What does it mean?
- How do I delete my account?