Lumi
  • About us
  • Help center
  • Blog
  • Contact us
Take a style quiz
  • Terms of use
  • Money-back policy
  • Privacy policy
  • Shopping policy
  • Membership terms
Log In
  • Help Center
  • Can I change or cancel my order after placing it?
  • Why did LUMI charge me automatically?
    • What is included in my LUMI membership?
      • What happens if an item in my order is out of stock?
        • What countries do you deliver?
          • Shipping, Delivery and Returns
            • Payments & Billing Info
              • My order is delayed. What should I do?
                • My email is already registered. What does it mean?
                  • Membership Policy
                    • If I cancel my membership, do I lose access right away?
                      • I forgot my password. What should I do?
                        • How to request a refund from LUMI?
                          • How to place an order on LUMI?
                            • How to log in to the LUMI App
                              • How to cancel your LUMI subscription?
                                • How to cancel your LUMI membership?
                                  • How often will I be charged for my membership plan?
                                    • How long should I wait for a LUMI refund?
                                      • How do I unsubscribe from emails?
                                        • How do I get return instructions?
                                          • How do I delete my account?
                                            • How do I contact LUMI customer support?
                                              • How do I change my password?
                                                • How do I change my email address?
                                                  • How can I track my order?

                                                    Can I change or cancel my order after placing it?


                                                    You can modify or cancel your order shortly after placing it, while it is still being processed.

                                                    Once the order has been accepted by the store, changes and cancellations will follow the store’s terms and conditions. In that case, modifications may no longer be possible.

                                                    If you need help or are unsure about your order status, please contact customer support as soon as possible.

                                                    Can't find your answer?

                                                    Contact Us
                                                    Lumi
                                                    facebookinstagram
                                                    app store
                                                    • About us
                                                    • Reviews
                                                    • Help center
                                                    • Blog
                                                    • Contact us
                                                    • Terms of use
                                                    • Privacy policy
                                                    • Membership terms
                                                    • Money-back policy
                                                    • Shopping policy

                                                    Bramol Limited, Stavrou, 26, Strovolos, 2034, Nicosia, Cypruscustomer.care@lumi-app.co+1-844-701-1660