I forgot my password. What should I do?


No worries — you can easily reset it in just a few steps:


How to reset your password:
 

  1. On the Log In page, click the Forgot password? link.
     
  2. Enter the email you used to register.
     
  3. Click the Reset password button.
     
  4. Wait for an email with your new password.
     
  5. Use the new credentials to log in.
     
  6. After logging in, you can update your password anytime from the Change Password section in your profile.
     

Didn’t receive the email?
 

  1. Give it up to 5 minutes to arrive.
     
  2. Check your Spam, Promotions, or Other folders — sometimes the email lands there.

 

 

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Lumi| I forgot my password what should i do