What happens if an item in my order is out of stock?
If an item becomes unavailable after you place your order, we will notify you as soon as possible. Depending on the retailer’s policy, we will offer the best available solution. This may include a replacement item, a refund, or another option provided by the store.
If you receive a notification that something is out of stock and need help choosing an alternative, feel free to contact our support team.
Related articles
- How to place an order on LUMI?
- Can I change or cancel my order after placing it?
- Do I have to pay for delivery service?
- My order is delayed. What should I do?
- How can I track my order?
- How can I return an item that doesn’t fit?
- How do I get return instructions?
- Do I need to pay for return shipping?
- What countries do you deliver?