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  • What countries do you deliver?
  • Shipping, Delivery and Returns
    • How to place an order on LUMI?
    • Can I change or cancel my order after placing it?
    • Do I have to pay for delivery service?
    • My order is delayed. What should I do?
    • How can I track my order?
    • What happens if an item in my order is out of stock?
    • How can I return an item that doesn’t fit?
    • How do I get return instructions?
    • Do I need to pay for return shipping?
    • What countries do you deliver?
  • Payments & Billing Info
    • How long should I wait for a LUMI refund?
    • Why did LUMI charge me automatically?
    • How to request a refund from LUMI?
    • How can I get a refund?
  • Frequently Asked Questions
    • I can’t login. What should I do?
    • How to log in to the LUMI App
    • How do I contact LUMI customer support?
    • I forgot my password. What should I do?
    • How do I change my password?
    • My email is already registered. What does it mean?
    • How do I change my email address?
    • How do I unsubscribe from emails?
    • How do I delete my account?
    • Can I use LUMI without IOS?
    • How to Cancel Your Subscription & LUMI Refund Policy
  • Membership Policy
    • If I cancel my membership, do I lose access right away?
    • How can I check my membership status?
    • How often will I be charged for my membership plan?
    • How to cancel your LUMI membership?
    • How to cancel your LUMI subscription?
    • What is included in my LUMI membership?

What countries do you deliver?

We currently deliver to the USA and Canada. We're working hard to expand our shipping network and add more countries soon

Related articles

  • How to place an order on LUMI?
  • Can I change or cancel my order after placing it?
  • Do I have to pay for delivery service?
  • My order is delayed. What should I do?
  • How can I track my order?
  • What happens if an item in my order is out of stock?
  • How can I return an item that doesn’t fit?
  • How do I get return instructions?
  • Do I need to pay for return shipping?

Can't find your answer?

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  • About us
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  • Help center
  • Cancel & Refund
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  • Contact us
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  • Privacy policy
  • Membership terms
  • Money-back policy
  • Shopping policy

Bramol Limited, 26 Stavrou Street, Strovolos 2034, Nicosia, Cypruscustomer.care@lumi-app.co